Shipping policy
SHIPPING POLICY
Last updated: October 4, 2026
At DNSLIKE, we are committed to processing and delivering your order as quickly and securely as possible.
We ship orders internationally and offer delivery to a wide range of countries.
1. ORDER PROCESSING
Orders are normally processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed, shipped or delivered on weekends or public holidays.
During periods of high order volume, promotions, holidays or circumstances beyond our control, processing times may take longer.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.
2. SHIPPING DESTINATIONS
DNSLIKE ships internationally.
We currently accept orders from customers in the United Kingdom and other countries where delivery is available through our shipping carriers.
Some countries, regions or remote areas may not be serviceable. If we are unable to ship your order to your destination, we will contact you and provide an appropriate solution.
3. SHIPPING TIMES
Estimated delivery times depend on the destination, shipping method and carrier.
Typical estimated delivery times are:
United Kingdom:
3–7 business days
Europe:
4–10 business days
United States & Canada:
5–12 business days
Other international destinations:
7–15 business days
These are estimates only and are not guaranteed delivery times.
Delivery may take longer due to customs processing, carrier delays, weather conditions, public holidays, high order volumes or other circumstances outside our control.
4. SHIPPING COSTS
Shipping costs are calculated at checkout based on the delivery destination, order size, shipping method and applicable carrier rates.
The final shipping cost will be displayed to you before you complete your purchase.
From time to time, DNSLIKE may offer promotional free shipping or discounted shipping.
5. TRACKING
Where available, customers will receive a tracking number by email once their order has been shipped.
Tracking information may take some time to become active after the package has been handed to the carrier.
If your tracking information has not updated for several business days, please contact us at:
contact@dnslike.shop
6. CUSTOMS, DUTIES AND TAXES
International orders may be subject to customs duties, import taxes, VAT, handling fees or other charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are not included in the product or shipping price and may be the responsibility of the customer.
DNSLIKE is not responsible for delays caused by customs authorities.
Customers are responsible for providing accurate delivery and customs information where required.
7. INCORRECT SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate delivery address when placing an order.
If an order has not yet been shipped and you notice an error in your address, please contact us immediately at:
contact@dnslike.shop
Once an order has been shipped, we may not be able to change the delivery address.
DNSLIKE is not responsible for orders that cannot be delivered because an incorrect or incomplete address was provided by the customer.
8. LOST OR DELAYED PACKAGES
If your order is delayed, please first check the tracking information provided by the carrier.
If the package appears to be lost or has not been delivered within a reasonable period after the estimated delivery date, please contact us at:
contact@dnslike.shop
We will work with the relevant shipping carrier to investigate the shipment.
Delivery times may be affected by circumstances outside our control.
9. DAMAGED PACKAGES
If your package arrives visibly damaged, please contact us as soon as possible and provide photographs of the package and the items received.
We will review the situation and work with you and the relevant carrier to find an appropriate solution.
10. DELIVERY ATTEMPTS
If the carrier attempts delivery and the customer is unavailable, refuses the package, or fails to collect the package from a collection point, additional delivery or return charges may apply where permitted by law.
If a package is returned to DNSLIKE because it was refused or not collected, we will contact the customer regarding the available options.
11. PRE-ORDERS
If a product is offered as a pre-order, the estimated shipping date will be stated on the relevant product page.
If an order contains both pre-order and immediately available products, the order may be shipped together with the pre-order unless otherwise stated.
12. CONTACT INFORMATION
DNSLIKE
Owner: Alix Stephanie Greenaway
201 Silbury Boulevard
Milton Keynes
MK9 1LZ
United Kingdom
Email: contact@dnslike.shop
Phone: +44 7935 807284
Website: dnslike.shop